Terms of Service

Terms of Service

Welcome to Silkaya. By placing an order on this site, you agree to the terms below.

Orders & payment

All prices are shown in AED. Pay securely by card, Apple Pay or Tabby at checkout — or choose Cash on Delivery and pay when your order arrives.

Delivery

We offer free tracked delivery across the UAE. See our Shipping page for details.

Returns & guarantee

Every order is covered by our 90-day happiness guarantee, in addition to your rights under UAE consumer protection law. See Returns & refunds.

Product use

Silkaya is a personal care accessory. Use only water or light hair oils in the tank; do not use on broken or irritated scalp skin. Keep out of reach of very young children.

Company information

Company details are being updated. For any question, contact us at contact@silka.co (to be updated) — we reply within 24 hours.